LEGAL
Terms & ConditionsPrivacy policy
Last updated: 17 September 2026
This Privacy Policy explains how TLB Group collects, uses, stores and shares personal data and how individuals may exercise their rights in relation to that data.
For the purposes of this Privacy Policy, “TLB Group”, “TLB”, “we”, “us” and “our” refer to TLB Business Advisory Services L.L.C. – FZ and TLB Human Resources Consultancy - FZCO.
This Privacy Policy applies to personal data collected through our website, contact forms, email, telephone calls, meetings and events, and while providing accounting, tax, business advisory, human resources and related professional services.
We process personal data in accordance with applicable UAE laws, including Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data and other legal and regulatory obligations that apply to our services.
The information we collect depends on how you interact with us and the services you request. It may include:
• Your name, job title, company, email address, telephone number and address.
• Identification and verification information, including passport, Emirates ID, visa and proof-of-address information, where required.
• Company ownership, directorship and authorised-signatory information.
• Financial, accounting, payroll, employment, taxation and business information required to provide our services.
• Information about employees, dependants, shareholders, customers, suppliers or other individuals where relevant to a client engagement.
• Communications with us, including emails, meeting notes and enquiries submitted through our website.
• Technical information such as your IP address, browser, device information, pages visited and cookie identifiers.
• Marketing preferences and information about your interactions with our communications.
We only collect personal data that is reasonably necessary for our activities or required or permitted by law.
We may collect personal data:
• Directly from you when you contact us, submit a website form, attend a meeting or provide information and documents.
• From your employer, company, authorised representative, accountant, adviser or another person acting with appropriate authority.
• From government authorities, regulators, banks, financial institutions and publicly available registers where permitted.
• Through our website and the technologies used to operate and analyse it.
From third-party service providers involved in delivering services to you.
If you provide us with personal data about another individual, you should ensure that you are authorised to provide it and that the individual has been informed about how their information may be used.
We may use personal data to:
• Respond to enquiries and communicate with you.
• Assess your requirements and provide proposals or engagement terms.
• Deliver and manage accounting, taxation, payroll, human resources, compliance and advisory services.
• Verify identity and complete client acceptance, due diligence and risk-management procedures.
• Maintain client files and business records.
• Process payments, invoices and accounts.
• Communicate with government authorities, regulators, banks, auditors and professional advisers where required.
• Meet legal, regulatory, tax, reporting and record-keeping obligations.
• Protect our systems, personnel, clients and business against fraud, misuse and security threats.
• Improve our website, services, systems and business processes.
• Send professional updates, event invitations and information about our services where permitted.
We process personal data with consent where required or where processing is otherwise permitted under applicable law, including when it is necessary to provide requested services, fulfil contractual obligations, comply with legal obligations or establish or defend legal claims.
We may share personal data where reasonably necessary with:
• Other TLB entities and authorised TLB personnel.
• Government authorities, regulators, courts and law-enforcement bodies.
• Banks, auditors, lawyers, insurers and other professional advisers.
• Technology, cloud-hosting, communications, document-management, cybersecurity and website service providers.
• Contractors and service providers supporting our business or client engagements.
• Another party where you have authorised us to share the information.
• A purchaser, investor or adviser involved in a proposed sale, merger or restructuring of our business, subject to appropriate confidentiality requirements.
We do not sell personal data.
We take reasonable steps to ensure that third parties processing personal data on our behalf are subject to appropriate confidentiality, privacy and security obligations.
TLB operates using personnel, contractors and technology service providers that may be located in or provide support from countries outside the UAE.
Where personal data is transferred outside the UAE, we take reasonable steps to ensure that the transfer is permitted under applicable law and that appropriate safeguards are used to protect the information.
We use reasonable organisational, technical and physical safeguards to protect personal data from accidental loss, misuse, unauthorised access, alteration or disclosure.
These safeguards may include access controls, password protection, multi-factor authentication, secure cloud storage, encryption, system monitoring, backups and staff confidentiality requirements.
No electronic transmission or storage system can be guaranteed to be completely secure. If we become aware of a personal-data breach, we will investigate and take the actions required under applicable law.
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, regulatory, tax, accounting and professional obligations.
Retention periods may vary according to the nature of the information and the services provided. When personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, unless continued retention is required or permitted by law.
Where permitted, we may use your contact details to send professional updates, newsletters, event invitations and information about TLB services.
You may opt out at any time by using the unsubscribe option in an email or contacting us. Opting out of marketing will not prevent us from sending communications necessary to respond to an enquiry or provide services.
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and improve performance.
Some cookies may be provided by third-party website, analytics or embedded-content services. You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.
Our website may contain links to third-party websites. TLB does not control those websites and is not responsible for their content, security or privacy practices. You should review the privacy policies of third-party websites before providing personal data to them.
Subject to applicable law and relevant exceptions, you may have the right to:
• Obtain information about how your personal data is processed.
• Request access to your personal data.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of personal data in certain circumstances.
• Request restriction or cessation of certain processing.
• Object to certain automated processing or decisions.
• Request transfer of personal data where applicable.
• Withdraw consent where processing is based on consent.
Some requests may be limited by legal, regulatory, professional or record-retention obligations. We may need to verify your identity before responding to a request.
Our website and services are intended for businesses and adults. We do not knowingly collect personal data directly from children through the website.
Where information about a child is required as part of a professional engagement, it will be handled only where appropriate authority exists and in accordance with applicable law.
If you have a question, wish to exercise a data-protection right or want to raise a concern about how personal data has been handled, please contact:
Privacy Officer
TLB Group
PO Box 213625 Dubai, United Arab Emirates
Email: connect@tlb.ae
Please provide enough information for us to understand and respond to your request. We may ask for proof of identity where necessary.
We may update this Privacy Policy to reflect changes to our services, systems, business operations or legal obligations.
The current version will be published on this website with the date of the latest update shown at the top.